Richard Rozario

Although this should have been done a month ago, I figure it is never too late and I hope this gets back to the service providers. I want to thnk you for your speedy response to our request to have our Arctic Spa repaired. When I placed the call on Dec 21 a Friday I was informed that given the time of day and Sunday coming and Monday being Christmas Eve it would not be very likely that I could have my spa fixed for Christmas. Much to my surprise you squeezed our service call in and we were in our tub Christmas evening with our guests from New York. Thank you very very much. What a great Christmas surprise.